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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Bennett

August 17, 2026

5  out of  5
rating by Jennifer Bennett
"My State Farm agent Sandy was incredibly helpful and responsive. She went above and beyond to locate important documents for me and made the entire process quick and stress-free. I truly appreciated their patience, professionalism, and excellent customer service. I highly recommend them!"
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Ron White

August 12, 2026

5  out of  5
rating by Ron White
"I’ve had auto insurance, with State Farm for some time. Diane Tracy has been my friend &
Insurance Agent, since she had her office in Clairemont Mesa on Balboa Ave near Genesee. Diane and her staff have always been very supportive & kind to me. Thanks to Diane & her staff, for all that you do for me. You are the best.- Ron White."
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Dana Perrin

July 29, 2026

5  out of  5
rating by Dana Perrin
"Very prompt responses to concerns, and personal care is exhibited."
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Peggy Compton

July 28, 2026

5  out of  5
rating by Peggy Compton
"In the list of topics one doesn't like to have to deal with is a traffic violation and it's effect on your auto insurance. Fortunately I spoke with Sandy Green in Lisa Trapp's office at State Farm and she helped me understand how the points work and the timeline of the increase. Knowing what to expect is helpful when you open the renewal, and I like being able to have someone available to answer my questions...Sandy has done that for me more than once."
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Kimberly Hawkins

July 24, 2026

5  out of  5
rating by Kimberly Hawkins
"Always responsive, helpful, and professional"
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Ed Abels

July 8, 2026

5  out of  5
rating by Ed Abels
"We have several policies with Lisa Trap insurance agency. Very pleased with the service we receive from management down to the office staff. I recommend them for all your needs."
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S Youabian

July 1, 2026

5  out of  5
rating by S Youabian
"I called Sandy at State Farm for auto policy service. She took care of the request during the first call. It's hard to find an insurance agency that makes you feel like you are the only customer. The service is just so friendly and professional. I was referred by a family member who was very pleased with the service and I am so glad that he did. Thanks again for the excellent service experience!"
We responded:
"We love hearing this feedback as that’s our goal! We are so happy you trusted us to insure your home! Thank you for working with us and we appreciate you sharing your experience!"
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Gordon Phillips

June 26, 2026

5  out of  5
rating by Gordon Phillips
"5 stars to Lisa Trapp and her office , they have been awesome to me , with timely service and competative rates!"
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G W

May 28, 2026

5  out of  5
rating by G W
"Excellent customer service"
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Margie Machado

May 27, 2026

5  out of  5
rating by Margie Machado
"I have relied on State Farm Insurance to meet my automobile insurance coverage needs for the past five years. I recently purchased a 2024 Mini Cooper and spoke with Sandy today to add it to my 2009 Mini policy. She was very friendly yet professional and met my every need in a clear and concise manner. State Farm Insurance is my continued choice to receive a good rate from a knowledgeable agent."
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Andrew Grant

May 19, 2026

5  out of  5
rating by Andrew Grant
"Very attentive to figuring out the best solution for us. They’re always happy to spend the time with you."
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Ron Huber

May 14, 2026

5  out of  5
rating by Ron Huber
"I called today to report a new vehicle. Sandy Green was very knowledgeable and she promptly processed my request."
We responded:
"I’m so glad you enjoyed working with Aaron! We are so happy to have to as part of our agency. We look forward to working with you for many years to come! "
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Mitch Couasnon

April 16, 2026

5  out of  5
rating by Mitch Couasnon
"I had a wonderful conversation with Sandy this morning. Started out with business, but we continued chatting for about 20 minutes about this and that, but the bottom line is, whenever I call the office, I’m always treated like family and never have I been rushed or put on hold. Remember the “good ol’ days” when you could pick up a phone, call someone and actually get to speak with a real, friendly human being? Well get ready for a deja-vu, because that’s what you’ll get when you call Sandy, Lisa and or Aaron. Check’em out!"
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carole szymanski

April 14, 2026

5  out of  5
rating by carole szymanski
"Sandy was very courteous as well as professional. She answered all my questions and was very efficient. I appreciate the good service."
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S S

March 26, 2026

5  out of  5
rating by S S
"So great!!!"
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Alison Mundo

March 12, 2026

5  out of  5
rating by Alison Mundo
"I spoke with Aaron at Lisa Trapp’s office. He was very helpful and made dealing with my insurance issues easy."
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Jason Brandt

March 5, 2026

5  out of  5
rating by Jason Brandt
"My wife and I recently moved to the San Diego area, and Lisa’s team was great to work with. Aaron was very responsive and diligent, and we were able to get auto coverage and renter’s insurance at a great rate in comparison to other insurance companies. He also was able to make coverage adjustments to be more in line with our needs now being in California.

Highly recommend Lisa Trapp and her team."
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Jacob corman

March 3, 2026

5  out of  5
rating by Jacob corman
"This team is the best. Sandy and the group are so responsive and helpful."
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Eve FFA Private

February 25, 2026

5  out of  5
rating by Eve FFA Private
"Lisa Trapp and her team have been so courteous and professional with all my calls and insurance needs."
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sean abian

February 25, 2026

5  out of  5
rating by sean abian
"I’ve been a client at Lisa Trapp’s office for the past five or six years, and I’ve never had a single negative experience. The entire team consistently goes above and beyond to address my concerns and resolve any issues promptly. I’m always highly satisfied with the service and care I receive. I highly recommend them to anyone looking for exceptional, reliable support!"
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Jay Y.

February 23, 2026

5  out of  5
rating by Jay Y.
"I can’t say enough great things about Aaron at Lisa Trapp State Farm! From day one, he has been professional, knowledgeable, and incredibly easy to work with. He took the time to walk me through all my coverage options and made sure I fully understood everything before making any decisions.

Aaron is always quick to respond and genuinely cares about making sure his clients are protected and taken care of. Whether it’s answering questions, updating my policy, or finding the best coverage for my needs, he consistently goes above and beyond.

If you’re looking for an insurance agent who is honest, reliable, and truly has your best interest at heart, I highly recommend Aaron at Lisa Trapp State Farm. Five stars all the way!"
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Izetta l Fritsch

February 20, 2026

5  out of  5
rating by Izetta l Fritsch
"The agent I speak with is Arron ..he is very informative and polite very helpful thank you so much !!"
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Noelle Barno

February 12, 2026

5  out of  5
rating by Noelle Barno
"Sandy and lisa are amazing! Always helpful and fast to get what I need. Claims are easy."
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Rod Sapo

January 29, 2026

5  out of  5
rating by Rod Sapo
"The team at Lisa”s office was always helpful in providing insurance products and recommendations. They were professional, quick, and easy to work with"
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Yvonne P

January 27, 2026

5  out of  5
rating by Yvonne P
"Always very responsive, knowledgeable and very helpful."
We responded:
"Thanks Yvonne, We appreciate the time you took to give us such a great rating! We love that you had such a great experience! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! "