State Farm® Insurance Agent Lisa Trapp

"Asher was fantastic understanding my concerns and giving me clear directions on solving my problems. I really appreciate "CAN DO" people like Asher."

"I've been a State Farm client for over 25 years and started working with Lisa's agency and her staff this year after my long-time agent passed away last year. I've been very pleased working with Lisa and her staff. For example, I periodically receive timely and helpful information and links to resources via email. I don't recall receiving any info from my previous agent unless it was to sell an insurance product. In addition, Lisa took the leadership to host a "State of Homeowners Industry" zoom in Feb as the homeowners insurance market skyrocketed with all the disaster claims around the country. Some policy holders were unable to get coverage, some insurance agencies weren't able to offer policies to new clients, solvency of some insurance companies were being questioned and most of us didn't know where to find answers or get help. The discussions with Lisa were very informative and I know that I walked away with a much better understanding of how the industry works and how we can find additional web resources to further determine our risks and policy implications, in addition to talking directly with Lisa. Recently, I started working with Asher, a member of Lisa's staff, to update my replacement cost value and determine the cost of insurance to cover the new replacement value. Asher has been very responsive and personable as we've interacted via email or text. I've really valued her helpfulness and responsiveness and I look forward to continuing to work with Asher and other members of Lisa's staff when I have questions or need to schedule time with Lisa."

"Awesome customer service. Very kind people that will go out of their way to work through your personal situation to help get the best possible insurance outcome possible."

"My situation was thoroughly explained to me and I really appreciate that. Great help."

"Moved to Encinitas five years ago, and was desperate to find a good insurance agency . I got lucky! It’s such a pleasure to deal with an agency that is truly reliable and courteous like this one. When they say they will get back to you, they really mean it.. Wanted some information and advice regarding insurance for a new car, and Asher was so very helpful and knowledgeable that I was genuinely impressed. He answered all my questions and went above and beyond anything I expected.. thank you!"

"Had a Fender Bender accident last week. I received some emails from the other parties insurance. I called Lisa Trapp’s office right away and Asher put me at ease immediately. He was very professional and great bedside manner!The entire office is so professional, Only wish I had changed agents years ago!"

"It's always a pleasure to work with Lisa's office, especially Sandy Green! She is always so pleasant and helpful through the process of adding or changing any coverage. 10/10!"

"Sandy was incredibly helpful and friendly when I needed to make changes to my insurance policies. I thought it might take a while, but she handled everything quickly and efficiently. Thank you!!"

"Great I file my claims and getting done fast and helpful"

"Love working with Sandy who is detailed, patient and always ready to help with the complexities of insurance. Trust her!"

"I’ve had a great experience with Lisa Trapp’s State Farm office for my auto, home, and life insurance. The team is always friendly, quick to respond, and thorough when I have questions or need to make changes. Sandy deserves a special mention, she’s consistently helpful and makes the whole process easy. Highly recommend this office for anyone looking for reliable, responsive insurance service."

"I've worked with both Sandy and Lisa on house insurance. Both are professional, efficient, helpful and easy to work with. I'm happy with their service! I talk more on the phone with Sandy, and she is very nice and friendly!"

"Sandy was a delight to work with. She was efficient, friendly and communicative. I’ve been a loyal customer for years!"

"I had a great experience with Sandy Green at State Farm- Encinitas, she was really friendly, polite and made the whole policy adjustment process smooth and fast, great customer service ! Thanks Sandy"

"Spoke several times with Sandy to sort out several insurance questions and issues. She was helpful and responsive, and got my situation resolved in short order. I really appreciated her willingness to help."

"I was test driving a car the other day and Sandy took my call and answered my questions about what I do to insure a new car. She was very helpful and shared in my excitement. She didn't just do her job. She went above and beyond. I then purchased the car and called back to add it to my policy. I got Sandy on the phone again. She remembered me and again shared in my joy. She made it very easy. Thank you Sandy!!! What a thrill to work with a person who understands awesome customer service..."

"Asher was very helpful and professional with his assistance today! Very good company to follow business with."

"Asher, Sandy and Lisa are the best!! I’ve been with State Farm since I was 16 years old This group is the best I’ve had with them!"

"This office has been amazing to work with. They are so professional and are very responsive to emails and phone calls. They really take the time to work with you to make sure you get the best policy for your situation. I have worked with Lisa and Sandy and cannot say enough good things about them."

"Great service & very efficient follow up."

"Lisa and her staff are fantastic. Prompt and great with handling all of our insurance needs."

"I want give a big shout out to Sandy for helping me adjust my premiums accordingly to fit our budgetary restraints. Thanks for taking the time to assist me with that endeavor. Much appreciated!"

"Lisa and her team have given us great service and have responded to every issue or request without delay. Just yesterday Asher guided me through the best way to add a new car to our policies and saved me an unnecessary trip to their office."

"I have wonderful experience working with Lisa , Sandy and Bill! They are very helpful! Solve my problems and help me with all my issues! Great team!! Will recommend my friends to join this company!"

"Great customer service"