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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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R L

September 26, 2026

5  out of  5
rating by R L
"Customer for a couple decades - one call service. A business that actually seems to care about their customers and the service they provide."
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Alicia

September 24, 2026

5  out of  5
rating by Alicia
"Very responsive agents and good customer service."
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Colleen Sterling

September 19, 2026

5  out of  5
rating by Colleen Sterling
"Great working with Sandy Green at this State Farm office. She's smart, efficient, and courteous."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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David Samuelson

September 18, 2026

5  out of  5
rating by David Samuelson
"Very effective in helping me with my insurance. I have used Lisa for 10 years. She good at what she does"
We responded:
"Thanks David! I appreciate that and we appreciate you!"
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Steve Powell

September 10, 2026

5  out of  5
rating by Steve Powell
"We have 7 cars and two other policies with her. We transitioned from a long time agent to her team and had high expectations. Her team is amazing both Babich and Sandy respond immediately and always on point with our asks. Lisa you have a great team and keep up the great work."
We responded:
"Thank you so much for the 5 stars, Steve! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Jesus Dominguez

September 7, 2026

5  out of  5
rating by Jesus Dominguez
"Agent Sandy Green at State Farm Insurance is one of the most friendly, helpful and knowledgeable people that I experience in a long time when it comes to costumer service. Dedication and fast response makes her costumer service a total enjoyable experience.
Thank you for the great service.!!"
We responded:
"Thank you so much for the 5 stars, Jesus! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Robert Meanley

September 4, 2026

5  out of  5
rating by Robert Meanley
"Lisa and her staff have always handled my insurance needs with promptness and grace. No complaints. Aaron is most helpful, a great communicator, and a pleasure to deal with."
We responded:
"Bob, thank you for the fantastic review! We’re always here to support you with your insurance needs in Encinitas. "
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philippe

September 4, 2026

5  out of  5
rating by philippe
"I just started working with them and so far the service has been an exceptionally good"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jeff morrow

September 2, 2026

5  out of  5
rating by Jeff morrow
"Great staff and always supportive I have been with them for over 15 years"
We responded:
"Thank you so much for the 5 stars, Jeff! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Sarah Kish

August 29, 2026

5  out of  5
rating by Sarah Kish
"I called State Farm to add another vehicle to my account and had the pleasure of speaking with Sandy. Sandy was so nice and helpful, she made the whole transition easy and smooth!! She was so friendly and nice and really seemed to care about me as a person, not just another customer. She also went above and beyond to make sure that my needs were met!! I highly recommend Lisa Trapp State Farm as they have excellent customer service and they have an excellent team!!"
We responded:
"I love hearing that! Thanks for sharing Sarah. We appreciate you! "
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Michael Gilbert

August 20, 2026

5  out of  5
rating by Michael Gilbert
"Very knowledgeable and willing to help to you understand what you need for all your insurance situations."
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Diane Stengel

August 18, 2026

5  out of  5
rating by Diane Stengel
"Mia was so patient with me. She acknowledged my need and was so knowledgeable. Awesome price for the same coverage I was getting with my previous insurance company for both the home owners and auto policies.
I will definitely recommend them. 100%."
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Jennifer Bennett

August 17, 2026

5  out of  5
rating by Jennifer Bennett
"My State Farm agent Sandy was incredibly helpful and responsive. She went above and beyond to locate important documents for me and made the entire process quick and stress-free. I truly appreciated their patience, professionalism, and excellent customer service. I highly recommend them!"
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Ron White

August 12, 2026

5  out of  5
rating by Ron White
"I’ve had auto insurance, with State Farm for some time. Diane Tracy has been my friend &
Insurance Agent, since she had her office in Clairemont Mesa on Balboa Ave near Genesee. Diane and her staff have always been very supportive & kind to me. Thanks to Diane & her staff, for all that you do for me. You are the best.- Ron White."
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Dana Perrin

July 29, 2026

5  out of  5
rating by Dana Perrin
"Very prompt responses to concerns, and personal care is exhibited."
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Peggy Compton

July 28, 2026

5  out of  5
rating by Peggy Compton
"In the list of topics one doesn't like to have to deal with is a traffic violation and it's effect on your auto insurance. Fortunately I spoke with Sandy Green in Lisa Trapp's office at State Farm and she helped me understand how the points work and the timeline of the increase. Knowing what to expect is helpful when you open the renewal, and I like being able to have someone available to answer my questions...Sandy has done that for me more than once."
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Kimberly Hawkins

July 24, 2026

5  out of  5
rating by Kimberly Hawkins
"Always responsive, helpful, and professional"
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Ed Abels

July 8, 2026

5  out of  5
rating by Ed Abels
"We have several policies with Lisa Trap insurance agency. Very pleased with the service we receive from management down to the office staff. I recommend them for all your needs."
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S Youabian

July 1, 2026

5  out of  5
rating by S Youabian
"I called Sandy at State Farm for auto policy service. She took care of the request during the first call. It's hard to find an insurance agency that makes you feel like you are the only customer. The service is just so friendly and professional. I was referred by a family member who was very pleased with the service and I am so glad that he did. Thanks again for the excellent service experience!"
We responded:
"We love hearing this feedback as that’s our goal! We are so happy you trusted us to insure your home! Thank you for working with us and we appreciate you sharing your experience!"
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Gordon Phillips

June 26, 2026

5  out of  5
rating by Gordon Phillips
"5 stars to Lisa Trapp and her office , they have been awesome to me , with timely service and competative rates!"
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G W

May 28, 2026

5  out of  5
rating by G W
"Excellent customer service"
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Margie Machado

May 27, 2026

5  out of  5
rating by Margie Machado
"I have relied on State Farm Insurance to meet my automobile insurance coverage needs for the past five years. I recently purchased a 2024 Mini Cooper and spoke with Sandy today to add it to my 2009 Mini policy. She was very friendly yet professional and met my every need in a clear and concise manner. State Farm Insurance is my continued choice to receive a good rate from a knowledgeable agent."
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Andrew Grant

May 19, 2026

5  out of  5
rating by Andrew Grant
"Very attentive to figuring out the best solution for us. They’re always happy to spend the time with you."
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Ron Huber

May 14, 2026

5  out of  5
rating by Ron Huber
"I called today to report a new vehicle. Sandy Green was very knowledgeable and she promptly processed my request."
We responded:
"I’m so glad you enjoyed working with Aaron! We are so happy to have to as part of our agency. We look forward to working with you for many years to come! "
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Mitch Couasnon

April 16, 2026

5  out of  5
rating by Mitch Couasnon
"I had a wonderful conversation with Sandy this morning. Started out with business, but we continued chatting for about 20 minutes about this and that, but the bottom line is, whenever I call the office, I’m always treated like family and never have I been rushed or put on hold. Remember the “good ol’ days” when you could pick up a phone, call someone and actually get to speak with a real, friendly human being? Well get ready for a deja-vu, because that’s what you’ll get when you call Sandy, Lisa and or Aaron. Check’em out!"