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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Andrea Hunt

August 22, 2023

5  out of  5 rating by Andrea Hunt
"I’ve been with State Farm for around 20 years. Hands down, I’ve received the best service and rates from Lisa and her team. They’ve provided multiple policies and helped me navigate through an accident. Always responsive and helpful! I recommend them to everyone!"

Dominic Running

August 21, 2023

5  out of  5 rating by Dominic Running
"THE BEST RATES AROUND!!!!! Jamie made the process quick and easy. We finished everything within a 10 minute phone call! Jamie gave me a quote and broke everything down so I understood my full coverage in detail! She made this tough situation VERY delightful!! Thank you Jamie!!!!!🙌🏽🙌🏽🙌🏽"

Nikko Sosa

August 16, 2023

5  out of  5 rating by Nikko Sosa
"the light is amazing dual action lantern"

Melanie Hirschmugl

July 27, 2023

5  out of  5 rating by Melanie Hirschmugl
"I would highly recommend Lisa as your insurance agent. Her expertise and attention to detail go above and beyond!"

Dr Wayne Brousseau

July 5, 2023

5  out of  5 rating by Dr Wayne Brousseau
"attentative, good listener,, Competitive rates,,,Caring, Positive energy, right from the onset of first phone call and first office visit,!! No unpleasant surprises regarding insurance quote’s! Thank you, Jaimie Respectfully submitted, Wayne Brousseau"

Diane Cohen

May 18, 2023

5  out of  5 rating by Diane Cohen
"We recently had to file a claim. We got the car fixed at a collision repair shop that Lisa’s office recommended. When the car experienced problems after that repair we had to take it to the dealer to get it successfully repaired and paid out of pocket. I let Lisa know, but only because I felt they should know about the repair shop not really helping us out after we took the car back to them. Lisa immediately said we should not have to pay for that repair, put in a claim for it, and it was immediately settled! Lisa is personable, professional, and efficient! We are relatively new customers of Lisa and we feel we found the perfect agent!"

Linda Friz

May 16, 2023

5  out of  5 rating by Linda Friz
"I have always had such great service with this agent. They are quick to respond and resolve any matters and concerns I have. I highly recommend Lisa Trapps office."

Robin Goehring

May 3, 2023

5  out of  5 rating by Robin Goehring
"What a great experience! Jaimie was so helpful and very quick to respond to my emails or calls. Very happy to have made the switch to State Farm and this office. Thank you!!"

Jonathan Trilla

April 28, 2023

5  out of  5 rating by Jonathan Trilla
"Lisa’s office has been amazing to work with. Alicia was very courteous and professional. She answered all of my questions regarding life and auto insurance and was a joy to work with. Thank you!"

susan bannon

April 28, 2023

5  out of  5 rating by susan bannon
"Lisa has been great to work with for all of my insurance needs. She is always available if I have a question and is so knowledgeable that I have complete confidence that I am properly covered with the best and most affordable options. I will happily refer my friends to her."

Nancy Burnett

April 18, 2023

5  out of  5 rating by Nancy Burnett
"Wow! What great service. I needed some quick help and got it! Great advice, friendly, very professional. Highly recommend this group."

Erin Weidner

April 7, 2023

5  out of  5 rating by Erin Weidner
"Super efficient and quick to respond. Jaime was very helpful and Lisa was very thorough. I needed some documents for my lender and they were on it. Moved my car insurance over too. It was wonderful to deal with actual knowledgeable people, and not answering machines and voicemails. Thank you both very much."

Carol Cruger

April 5, 2023

5  out of  5 rating by Carol Cruger
"I chose State Farm Insurance because the staff is friendly AND they have a "brick & morter" office NOT an "online service"."

Scott Dondanville

March 10, 2023

5  out of  5 rating by Scott Dondanville
"The people in this office are great and I appreciate them"

Carolyn Mullhofer

March 9, 2023

5  out of  5 rating by Carolyn Mullhofer
"This office has been amazing to work with. They are so professional and are very responsive to emails and phone calls. They really take the time to work with you to make sure you get the best policy for your situation. I have worked with Lisa and Sandy and cannot say enough good things about them."

Kathy Flores

February 22, 2023

5  out of  5 rating by Kathy Flores
"I have good experience, they always cheerful. Helpful come make my payment . Always give advise for positive stuff. . So I give you 5.0 high review . Thank you be so kind ."

Omar Fuentes

February 17, 2023

5  out of  5 rating by Omar Fuentes
"Cindy was very helpful and answered all my questions! Thank you!"

Linda Field

February 14, 2023

5  out of  5 rating by Linda Field
"All of the staff, including Lisa Trapp are so helpful. They always answer the phone promptly and attend to any insurance need or questions I have. They give me immediate results. I feel so grateful to have found Lisa Trapp State Farm Insurance Agency and to have them looking out for me!"

River McCormack-Benner

February 13, 2023

5  out of  5 rating by River McCormack-Benner
"I’m so thankful to have something in my adulting life that is made easy. Any question I have about insurance I just pick up the phone and call Lisa’s office. I don’t have to search online to do it myself, call a 800 number and wait on hold forever while music plays, I just call her office and a very nice person answers promptly and answers my questions, hallelujah! I’ve spoken with several office staff, all are nice and helpful. I’ve price shopped a couple of times and they have always been the cheapest. I have several policies including auto, life insurance, home, and umbrella. Been with them for years and so grateful for their customer service and savings!"

Vicki Crown

February 10, 2023

5  out of  5 rating by Vicki Crown
"I had the pleasure of working with Jaimie yesterday. She was extremely helpful, friendly and made everything super easy. I would definitely recommend!!"


February 10, 2023

5  out of  5 rating by Jazzelle
"Cindy was so kind and sweet! She helped me get my insurance quotes and was overall very knowledgeable. The best insurance brokerage in SOCAL! I recommend everyone to go with them!"

lidia de la rosa

February 8, 2023

5  out of  5 rating by lidia de la rosa
"Alicia provided wonderful service! She was very professional and efficient. Alicia even took the time to explain how life insurance works and gave me a couple options that were best fitting to me and my family. I appreciate her time and attention. thank you Alicia!!"


February 8, 2023

5  out of  5 rating by THE CHRYSLER CLUB
"Lisa helped me out today unfortunately I couldn’t get my quote but her personal attitude and energy was amazing, great worker!!!"

S Youabian

February 4, 2023

5  out of  5 rating by S Youabian
"I called Sandy at State Farm for a new homeowners insurance policy. I always felt that my needs were placed above all. Sandy made sure to follow through in a timely manner. I always felt attended to and before I knew it a new policy was approved and active. Overall very painless experience and top notch service."

AJ Meraz

February 2, 2023

5  out of  5 rating by AJ Meraz
"Cindy was very helpful and had definitely made me feel at ease when it came to choosing an auto coverage. Customer service is great!"